Tixt: Texting to Service Tickets
Start Here
- Tixt demo video
- How do I sign up for a free trial?
- Tixt user guide
- What is the Tixt workflow?
- How do I find my account details?
Configuration
- ConnectWise PSA Configuration - Tixt
- ConnectWise PSA Connection - Tixt
- Tixt Custom Security Role
- How to set up my Ticket Creation Number?
- Sync Configuration
FAQ
- Can I use my existing number?
- Why does US and Canada price difference (tixt)
- Can I port my number out if I decide to cancel Tixt?
- How does Tixt choose how to match a number to a contact?
- Is Tixt HIPAA compliant?
Troubleshooting
- This contact is in CW but went to the Catchall company
- This ticket may be deleted
- I can't find my Tixt pod
- Tixt not picking up the correct phone number for the contact
- Why isn't my customer receiving text messages from me?