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Tixt: Texting to Service Tickets
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Tixt: Texting to Service Tickets
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Tixt demo video
How do I sign up for a free trial?
Tixt user guide
What is the Tixt workflow?
How do I find my account details?
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Configuration
ConnectWise PSA Configuration - Tixt
ConnectWise PSA Connection - Tixt
Tixt Custom Security Role
How to set up my Ticket Creation Number?
Sync Configuration
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FAQ
Can I use my existing number?
Why does US and Canada price difference (tixt)
Can I port my number out if I decide to cancel Tixt?
How does Tixt choose how to match a number to a contact?
Is Tixt HIPAA compliant?
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Troubleshooting
This contact is in CW but went to the Catchall company
This ticket may be deleted
I can't find my Tixt pod
Tixt not picking up the correct phone number for the contact
Why isn't my customer receiving text messages from me?
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Help! I received an error!
Tixt Pod Displaying: ERR_NAME_RESOLUTION_FAILED.
Too many open SMS Tickets against Tixt Number
"Failed to format contact number to E.164. Please set Country on Contact"