Tixt is an SMS Integration that extends your ConnectWise Manage functionality allowing you to broadcast text messages (SMS) to your clients, and your clients to submit support requests via SMS. When an incoming text is received, Tixt will create a new Ticket in Manage allowing your technician(s) and client(s) to communicate between SMS and the ticket notes.
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- How do I find my account details?
- How do I login into Tixt?
- How do I add a payment method?
- How do I change my password?
- I forgot my password. How do I reset it?
- How do I sign up for a free trial?
- I didn't receive the confirmation email after signing up.
- ConnectWise Manage Configuration
- System Requirements
- ConnectWise Manage Connection
- Sync Configuration
- How to set up my Ticket Creation Number?
- SMS Broadcast
- What is the Tixt workflow?
- What are the rules of Tixt?
- How to Add a New Ticket
- How do I Respond to a Ticket?
- How do I close a ticket?
- How do I review activity in my Tixt account?
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