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Too many open SMS Tickets against Tixt Number
This is not a limit that is set by Gozynta, Twilio sets a limit on the amoun...
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What is the Tixt workflow?
The diagram below illustrates the Tixt workflow: Once Tixt has been co...
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ConnectWise Manage Configuration
Before using Tixt, you must ensure that Manage is configured to allow access...
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Tixt Custom Security Role
In cases when you can´t use Admin role you can create a custom security role...
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How do I Respond to a Ticket?
Once the ticket has been created in Manage, either by text message or you ha...
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Why do I get a text with the email I've sent?
This is the default behaviour. This has been done in order to have an easy w...
